FREQUENTLY ASKED QUESTIONS:
Q: What must be done before the ride?
A: You must schedule your appointment, pay a small deposit to reserve and, when taking lessons or a trail ride, a release of liability MUST be signed by the parents or legal guardians of anyone 18 years of age and younger.
Q: How do I pay the deposit?
A: We accept cash, paypal, money orders, or major credit cards. Please 574-520-2098 to reserve. Our cell is phone is double password protected and secure with Norton wi-fi privacy. You may text your credit card information or call us. If you prefer to bring out cash, you will need to arrange this with us because we have a busy schedule daily. To pay with paypal, send it to [email protected] You may pay all of what you owe in advance or just the deposit.
Q: How do I schedule?
A: Call or text us at 574-520-2098 (Text is preferred). Please know the date and time you want to schedule your ride (It is a good idea to check the weather for 46544). Please obtain all the riders approximate heights & weights in advance. If you call and leave a voicemail, we TRY to respond back within 12 hrs but, feel free to call again.
Q: How many people may go on a trail ride together at one time?
A: We are able to take anywhere from 1 to 6 riders at a time, unless some want to ride double but, the price remains the same for all riders.
Q: May we gallop or canter the horses?
A: Yes, but not on a trail ride with others who are inexperienced. Only clients that have had at least 5 lessons here and know their horse may gallop. (boots with small heel required to gallop or canter)
Q: What if it rains?
A: The ride will need to be rescheduled or your deposit is refunded, if you do not wish to reschedule.
Q: How long is the trail ride?
A: We offer a 45, 60, 75 and, 90 minute trail ride.
Q: Are we allowed to take the horses out by ourselves?
A: No, a trail guide will accompany your group for safety.
Q: Do you have an indoor arena?
A: We currently only have a large sand filled round pen and beautiful groomed trails but, will be putting up an indoor arena in the not too distant future.
Q: What do I wear?
A: Blue jeans and a closed toe shoe, such as a tennis shoe, is recommended. Boots with a small heel are ideal but, not required for a trail ride.
Q: What are your hours of operation?
A: 7 days a week. However, we prefer to avoid the heat of the day during the summertime. We are open as long as it is not raining and at least 40 degrees or above. Trail conditions must not be too slippery.
Q: Is there a weight limit for riders?
A: Yes, 260 lbs (added tack is $40)
Q: Is there an age limit?
A: Ages 2 to 102 are welcome.
Q: If I've never rode before, am I able to go on a trail ride?
A: We will give you a 5-10 minute mini lesson before the trail ride to ensure you know how to stop, turn, and balance yourself in the saddle. If you feel comfortable, we will take you on the trails. If you do not feel comfortable, we will stay in the large round pen area.
Q: Do you allow children that have never rode before?
A: Yes, you have some options. The trail guide has a buddy seat for the child if they are under 70 lbs or they can be ponied by the trail guide while on their own horse but, the price is still the same. FYI: It doesn't cost more and there is no discount
for these options. IF a walker is required (generally children under 10 that have never rode require a walker), we must know this in advance to have the extra staff available and it will cost an additional $10. The trail guide is able to pony ONE
child but, if there are more than one under 10 that do not know how to ride, we need to know in order to have staff available.
Q: Do you have gift certificates available?
A: Yes, are able to mail gift certificates made out to whomever you wish.
Q: Where are you located?
A: 14416 E. Ireland Rd. We are on the SE side of Mishawaka. Ireland Rd is between Elm Rd and Clover Rd, off the US 20 bypass. Google maps or GPS will get you here. If you get lost, please call.
Q: Do you require helmets?
A: They are optional but, available. We do have Martha Josey sure grip seats that help keep riders in their saddles with velcro.
Q: How much notice do you need for scheduling?
A: Sometimes we have availability that same day and sometimes we are booked solid so, text or call to check our availability. It is always better to schedule in advance. We do need at least one hour notice to prepare the horse(s) and the deposit is required at least an hour prior to the scheduled ride.
Q: Why do you ask our heights & weights?
A: This helps us select the best horse and saddle for your ride. Please note, we have a 260 lb weight limit for our horses.
Q: Can someone with physical disabilities ride?
A: Yes. However we need to know this when scheduling to ensure we have the extra staff available. The cost is higher due to the extra staff required. We charge $10 extra for the walker.